Cork City Council are rolling out a number of E-Governance projects which apply ICT for delivering government services. Recently two of these projects, in the areas of environment and housing, have been recognised at the Irish eGovernment Awards.
Cork City Councils Litter Fines Project
Under the Customer Relationship Management (CRM) system being introduced in Cork City Council, the Environment Directorate identified its litter fine system as an ideal candidate for replacing Litter Wardens triplicate docket books with mobile tablet devices. The new litter fine system replaces the legacy access based litter fine system. The new litter fine system facilitates the preparation of flexible management reports and allows for the recording of all litter fine related information including litter evidence and photographs.
This project was the winner of the 2016 Irish eGovernment Innovation Award.
Choice Based Letting Scheme
Cork City Council have also developed ‘the Choice Based Letting Scheme (CBL)’ which is a new online scheme introduced by Cork City Councils Housing and Community Directorate. The website is available at cbl.corkcity.ie to people on Cork City Councils housing allocations list.
Dwellings are advertised on a weekly basis from 9 a.m. Wednesdays to 5 p.m. Tuesdays and tenants can log in and place an expression of interest on a property of interest to them. The Choice Based Letting scheme works on the basis that future available selected housing stock nominated as ‘bid dwellings’ will be advertised on a dedicated website and applicants will be asked to submit an expression of interest on a ‘bid dwelling’ for which they are qualified to apply.
This project was a runner up in the 2016 Irish eGovernment Mobile Award